Launch of District-level Janata Darshan Program in Karnataka:
The Karnataka government has initiated the district-level Janata Darshan program in an endeavor to connect with the public and address their grievances effectively. Under the leadership of in-charge ministers and district officials, this program involves the handling of various applications from different departments, with immediate resolutions being provided wherever possible. Dedicated help desks have been established to guide individuals to the appropriate departments for addressing their concerns.
Priyank Kharge, the Minister for Rural Development and Panchayat Raj, underscored the significance of this program, emphasizing that it enables the government to reach out to the people instead of requiring them to approach the government for issue resolution. Kharge also reaffirmed the government’s commitment to proactively resolving public problems and bringing administrative solutions to citizens’ doorsteps.
Health Minister Dinesh Gundu Rao, who oversees Dakshina Kannada, directed authorities to take necessary action on all received applications. The Janata Darshan program will soon be extended to all taluks of the district, with a focus on eliminating delays and minimizing inconvenience for the public.
This initiative aligns with the government’s dedication to streamlining administrative processes and expediting solutions for public issues, as per the Chief Minister’s directives. Youth Affairs and Sports Minister B Nagendra, who conducted the Janata Darshan in Ballari, explained that the program allows the public to seek grievance redressal from relevant department officials on a monthly basis at the district and taluk levels.
Any delays in addressing issues will be conveyed to applicants and resolved within a specified timeframe. Grievances recorded during Janata Darshan will be logged into the Integrated Public Grievance Redressal System (IPGRS) software, ensuring prompt delivery to the respective departments.
District-level officials will subsequently take measures to resolve these issues within specified timelines. Zameer Ahmed Khan, the In-charge Minister for Vijayanagara District, attended to numerous applications during Janata Darshan, ensuring that citizens received assistance, such as widow support and handicap pensions.
Additionally, labor cards were distributed to 250 applicants. To maintain accountability, Khan instructed that applications received during Janata Darshan should be categorized by the department. Applicants will be informed about the status of their requests through SMS or phone calls, and action-taken reports are expected at the subsequent Janata Darshan sessions.
